Open Letter to the Broward College President
Dear Mr. Armstrong,
I am currently enrolled in 3 classes. One thing that I have noticed is the lack of WIFI internet access in the classrooms. Since it is 2009, and laptops/netbooks are quite prevalent, I am at a loss as to why this is not the case. I checked my fees, beyond the tuition, I am being charged in EACH class, the following:
| Capital Improvement In-State | $19.35 | |||
| Parking & Transportation Access Fee | $12.00 | |||
| Student Activity Fee | $19.35 |
UNKNOWN FEE $9.60
The last item, doesn’t even have something listed next to it, so I’m to assume it is a gratuity of some sort? This means that I am paying $60.30 for each class, or a total of $180.90 in extraneous fees this semester. Yet, I do not have wifi access in any of the classrooms I am in this semester. In fact, I see that on north campus, and downtown campus, its only available in a few select classrooms.
Previously, I attended PBCC and in both campuses, I had full access to the school administrated WIFI system. This allowed me to access files for class remotely, access online resources, and in general, get a lot more done.
Since I am a customer of Broward College, I would like to have an explanation of why WIFI access is not accessible throughout the campus. I would like to know what the additional 9.60 fee that I get charged is for. I would like to know what plans Broward College has to provide WIFI access throughout the entire campus?
Perhaps while you are viewing this, you might want to walk through the registration/administration areas of the school, as if you were a student. Getting the simplest of things done at this school is an exercise in futility and has made me rethink my enrollment on more than one occasion. I would be more than happy to provide details of where the system is faulty by design, and show where improvements to the process could be made.
Thank you for your time.
Robert Muise
