Addendum to Broward College Email
I sent this in a followup:
Dear Mr. Armstrong,
I sent this to you on Monday, and am wondering when I may get a response.
I’d also like to add a new issue that has come up. I have received a call from financial aid today, to let me know that my funds for my student loan are now delayed because Broward College requires an updated transcript showing the 2 summer classes that I took at PBCC and subsequently had to withdraw from. When I asked the gentlemen who called why I was only notified of this AFTER my loan funds were available, he stated that it was because they only check for discrepancies after the loan funds are ready for disbursement. This will now delay the disbursement of my student loan for at least 2 1/2 weeks.
I have requested a transcript from PBCC in both written and electronic form. The last time I requested it be transferred electronically, your admissions personnel informed me it could take 2-3 weeks for them to process it electronically.
I’d like to know why:
- BC does not proactively inform students of problems with their paperwork. I’d be delighted to share the story of how it took me almost 2 months to transfer from PBCC to BC because of all the snafus and roadblocks put into place by your institution.
- Why, in 2009, it takes longer to have a transcript sent and evaluated electronically than being hand delivered.
When I first brought my transcript, i had to go on to the archaic Broward College website and try to schedule an appointment with an advisor, in person, so that I could ask them to please submit my transcript for evaluation. I was informed that the 1 person who evaluates transcripts has a lot of work to do and is behind schedule since she went on vacation in the month of july, arguably one of the busier months before the fall session starts.
I anxiously await your reply to this and the prior matter.
